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Warranty Maintenance Information

Please keep the following in mind to maintain your warranty:


  • Keep a copy of your invoice
  • Ensure your air conditioner installer is qualified and has a current refrigerant ARCtick handling license.
  • Ensure operation is as per manufacturer's operating instructions
  • Ensure the air inlet and outlet of the outdoor unit is kept clear of obstructions (dirt, leaves, plants)
  • Make sure that you have your domestic system serviced at least once per year
  • Ensure the condensate drain is kept clean
  • Replace exhausted batteries in remote control
  • If your system fails, contact the manufacturer without delay
  • If your system is at fault, do not operate the unit as it may cause further damage and void your warranty

For a warranty or fault service request, please contact our office:




Alternatively, for further information on manufacturer warranties, please see the following details below:

Warranty Info
Daikin Australia
LG Electronics
Mitsubishi Electric
  • Mitsubishi Electric Customer Support - 1300 164 508, 8am to 5pm AEST, Monday - Friday
  • Air Conditioners M Series, S Series and P Series systems (excludes VRF systems) - 5 Year Warranty Parts and Labour - More Information
  • Air Curtains GK Series Air Curtains - 36 Month Warranty Parts and Labour - More Information
  • Jet Towels Slim Series - 36 Month Warranty Parts and Labour - More Information
Mitsubishi Heavy Industries
  • Complete the form found here, or contact Mitsubishi Heavy Industries Warranty and Service Department on 1300 139 197
  • SR Range - 5 Year Parts and Labour - More Information
  • Panasonic Customer Service - 132 600, 9:30 am to 6 pm AEST, Monday to Friday
  • 5 Year Parts and Labour - More Information
  • Carrier Service & Support National Hotline (Residential or Commercial) - 13 26 65
  • 5 Year Parts and Labour - More Information
Advantage Air
(MyAir & MyLights)


CONTACT US NOW   (07) 3219 1817  or email our friendly sales team