Warranty Maintenance Information

• Keep a copy of your invoice
• Ensure your air conditioner installer is qualified and has a current refrigerant ARCtick handling license.
• Ensure operation is as per manufacturer's operating instructions
• Ensure the air inlet and outlet of the outdoor unit is kept clear of obstructions (dirt, leaves, plants)
• Make sure that you have your domestic system serviced at least once per year
• Ensure the condensate drain is kept clean
• Replace exhausted batteries in remote control
• If your system fails, contact the manufacturer without delay
• If your system is at fault, do not operate the unit as it may cause further damage and void your warranty

For a warranty or fault service request, please contact our office:

Alternatively, for further information on manufacturer warranties, please see the following details below: